Eclipse UC – The Business Cloud
Eclipse UC convergent platform delivers advanced PBX and Unified Communications features to businesses of any size, transparently, over any network and on any terminal.
This is what makes the Eclipse UC offering so powerful. Powered by Centile, Eclipse UC delivers a globally tried and tested cloud based Unified Communication & Collaboration platform.
Whether you work from home, on the road, at your desk, or from the boardroom, Eclipse UC has your collaboration requirements covered.
What is UC & C?
CALL CONTROL SERVICES – Allows Users to control and manage their own calls.
MULTI WAY CONFERENCING – Allows multiple parties or devices to enter a conference call.
INSTANT MESSAGING – Realtime message and file sharing with individuals, groups and teams.
HOT DESKING – Work from any device with your everyday office user ID.
ECLIPSE MOBILE APP – Enjoy all the Eclipse UC features from your mobile device including presence management, full VC, mobility and screen sharing. Available from Google Play and Apple Store.
UC & C CRM INTEGRATION – Full open API integration into your work CRM and ERP systems allowing uninterrupted collaboration.
VOICE CONFERENCING COLLABORATION – Screen sharing, white board and dynamic group virtual meetings allowing any office workers to meet colleagues anytime, anywhere.
MULTI TERMINAL SUPPORT – Supports the simultaneous use of multiple certified IP end points.
Features and Advantages
Easily expandable to every market tier from SMB to enterprise with easy to deploy packages based on the modern workforce requirements.
Eclipse UC is a locally hosted solution with readily available support teams able to assist with any and all technical related queries and maintenance requirements.
Full open API integration into your work CRM and ERP systems allowing seamless collaboration of all your communication requirements.
Full UC & C
A truly unified communications platform integrating all elements of your business communication needs, from mobility and VC to voicemail and auto attendant, we’ve got it all.
Eclipse UC is very competitively priced while still offering all the advanced business grade features of competing platforms at a much more affordable price.
Powered by Centile, a globally tried and trusted platform, our solution offers you the same internationally recognized high standards and efficient user driven experience.
The standard office user package with full feature set.
The premium office user package with full feature set including the Eclipse UC Mobile App.
VC License (Optional)
Available as an additional license – Room system or remote cloud based content sharing and multi point video conferencing features natively integrated with Zoom.
Level 1 – My Company
Operator Level Access. Ability to disable and enable features on Extensions within your own Company, Speed Dials, Contacts etc.
Level 2 – MyIlstra
User Level Access. Modify and use Features on your own Extension Only.
Messaging, ACD, Call Features, Boss Secretary, Call Forwarding, Dialing, Answering and Terminating calls (CTI Like Application, Web Based) Application Version can act as a Softphone when the Licensing allows for it.
Level 3 – Web ACD Console
Contact Centre Control for Superviser
Level 4 – ACD Stats
Reporting Platform for ACD Queues
Level 5 – CDR’s
CDR Viewer and Exporter